Privacy Policy
Last Updated: June 2026
1. Introduction
Welcome to Venus Gold ("App"), operated by Venus Jewellers LLC ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Venus Gold mobile application available on Android and iOS devices.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Account credentials
- Information you voluntarily provide through the App
Device Information
We may automatically collect certain information about your device, including:
- Device type and model
- Operating system version
- App version
- Unique device identifiers
- Diagnostic and performance data
Photos and Camera Access
With your permission, the App may access:
- Device camera for capturing images
- Photo gallery and storage for selecting or uploading images
We only access these features when required to provide App functionality and with your consent.
Notification Information
We may send push notifications regarding:
- Account-related updates
- Financial tracking reminders
- Important service announcements
- Feature updates and improvements
You can disable notifications through your device settings at any time.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide financial tracking services
- Authenticate users and secure accounts
- Communicate important updates
- Respond to support requests
- Improve app functionality and user experience
- Monitor performance and resolve technical issues
- Comply with legal obligations
4. Firebase Services
The App uses Firebase services provided by Google, including:
- Authentication
- Cloud Database
- Analytics
- Crash Reporting
- Push Notifications
Firebase may collect information in accordance with Google's privacy practices. Users are encouraged to review Google's privacy policies for additional information.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information in the following circumstances:
- With service providers who assist in operating the App
- To comply with legal obligations or regulatory requirements
- To protect our rights, users, or property
- During a business transfer, merger, acquisition, or sale of assets
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where feasible.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Children's Privacy
The App is not intended for individuals under the age required by applicable law in their jurisdiction. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.
10. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.
Users should review the privacy policies of any third-party services they access.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and become effective upon publication.
Continued use of the App after changes are posted constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Venus Jewellers LLC
Email: info@venusjewellersuae.com